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Make sure the code shows up in the textbox below the Test RS-232 model checkbox. Launch the software, make sure it auto connects to the device, and configure the device to send the ID code by clicking on the Set Keystroke Data tab and checking the Send ID Code checkbox.Model number ends in "AK0" (Windows Embedded version): These can be found below, based on the model number
#Usb rfid reader software download install#
When prompted, install the latest virtual serial port (VCP) driver. The PcProx Configuration Utility is only needed if you intend to make advanced modifications to the firmware or troubleshoot the device. There are some exceptions with older hardware or older operating systems. Under USB settings, you want to disable any 'USB Selective Suspend Setting' options that are there. In 'Edit Power Plan', click 'Change advanced power settings'.There you can turn off 'Allow the Computer to turn off this device to save power' in the Power Management tab. Under Universal Serial Bus Controllers in Device Manager, right click the USB Root Hubs and chose 'Properties'.To make sure it's turned off you can check both the device manager and Power Plan Settings. If the reader stops responding, or doesn't respond after a long period of inactivity, the ‘USB Selective Suspend’ option may be turned on for that USB port, which allows Windows to turn off the port to save power. Close all applications listening for the reader.If your USB badge or wristband proximity reader does not respond properly after multiple reboots, the virtual COM port may have changed. Troubleshooting An Existing Configuration In this case, make sure the COM # you get is the one labeled USB Serial Device in Device Manager, and in the kiosk itself, it's generally whichever one isn't 1-4. Note: Some Kiosks will have physical COM Ports as well as the virtual one for the Badge Reader.Click Save to exit the Settings page, and verify that this COM# was the proper port association.Go to the Comms tab to set the COM port of the PCProx device.Type 7282623 (SAVANCE on a touch-tone phone) to enter the Settings.Alternatively, you can unplug, look at the list, then plug it in and look at the list to see which one appears.Expand on Ports, find the last one at the bottom of the list: USB Serial Device COM#.Set this port number within the 'Settings' of your Kiosk or Punch application. The designated port shows as USB Serial Device COM# Open the 'Device Manager' to view the COM & LPT Ports. Windows assigns a COM Port when automatically configuring the card reader attached to a USB port.
This ‘After’ screenshot shows a machine with a newly assigned COM Port.
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Windows 10 intuitively configures badge or wristband proximity readers to a Virtual COM Port. Before initially attaching the RF Card Reader, open the ‘Device Manager’ to verify which COM Ports are in use. Posted by Savance on 08 September 2010 12:46 PM